FAQ

How much will it costs to deliver my Sauce Mania order?
The cost of delivery will depend on your order total and the shipping method you select at checkout.If your order is at least $100 in value and you do not live in a remote location, your order will be delivered to you for free by Sendle.
Which payment methods do you accept?
We accept a variety of payment methods. You can order using major credit cards such as Visa, Mastercard and American Express. We also accept payments via Paypal and by direct deposit to our bank account. In the case of payment by direct deposit, your order will not be dispatched until the cleared funds have arrived in our bank account.
How long will delivery take?
Delivery time depends on the shipping method you select at checkout. Our cheapest shipping option is via Sendle and it may take three to five days for your order to be delivered to you by this method. For those who would like to receive their order faster, we also offer an Express Post option which will arrive in the next business day for those within the Express Post network. Please note that if your address is outside the Express Post network the Australia Post Next Day Guarantee does not apply.
How secure is shopping at Sauce Mania? Is my data protected?
Yes. At Sauce Mania customer security is our highest priority and any data submitted to us will be securely encrypted with the strongest available algorithms.The SSL certificate used by Sauce Mania carries a $10,000 warranty to further protect customer purchases.
Will you stock my favourite sauce that I can't find elsewhere?
We’ll certainly do our best! If there is a sauce that you love and you can’t find it in stock elsewhere in Australia, or would like to see it stocked at Sauce Mania, please send us an email and let us know. We’ll do our best to find a supplier or distributor and, where possible, place an order and stock it for you.
Do I receive an invoice for my order?
Yes. Once your order has been received by us, you will be sent an invoice with your order confirmation email.
Can I change or cancel my order?
Unfortunately, once your order has been placed you are unable to change or cancel it. If you would like to order additional items you will need to place another order.
I have a question about returning an item or items I ordered from Sauce Mania.
Please refer to our Returns Policy, which is located at Section 6 of our Terms of Service.